IT Technician

Position

IT Technician

Location

Experience

2-5 years

Salary Range

$50,000 – $75,000

pending experience

Skills

  • Proficiency with Microsoft products including Windows, Office 365, and Teams
  • Knowledge of networking concepts and Azure Network environments
  • Strong problem-solving skills and attention to details
  • Experience developing custom business applications using Microsoft Power Apps strongly preferred

Reward yourself—work for a company that appreciates you.

Do you enjoy challenging work and project variety? Are you interested in applying your skills to help grow a small company serving the water resources and renewable energy sectors?

If so, Gomez and Sullivan Engineers would like to hear from you. We are a growing engineering and environmental science company working at the intersection of renewable energy and environmental restoration. We plan to continue our sustainable growth for current and future generations of our employees. We are a multi-disciplined team of civil, water resources, geotechnical, and structural engineers as well as environmental scientists, technicians, and support staff that promotes close coordination and team building. Our company is employee-focused and encourages an atmosphere of continued learning and professional growth, exposure to a wide variety of project responsibilities, and frequent interaction with the firm’s leaders. We firmly believe in treating our team members as well as we treat our clients, and we maintain a personable, positive work environment.

JOB DESCRIPTION

Our company has an opening for a skilled and motivated IT Technician with experience in comprehensive technical support of computer systems and network infrastructure. The ideal candidate will have a strong foundation in Microsoft technologies, experience developing solutions using Microsoft Power Platform, and be comfortable providing in-house customer service to their colleagues. We are seeking a committed, detail-oriented individual to join our technology support team.

This position will work out of our Buffalo, NY office. Our offices follow a hybrid work model, and flexibility to work remotely for specific circumstances is available.

The base salary range for this position is $50,000 – $75,000. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

RESPONSIBILITIES

  • Provide day-to-day technical support for company-owned computers, printers, and network devices.
  • Troubleshoot hardware, software, and connectivity issues across the organization.
  • Maintain and support Microsoft-based environments, including Windows OS, Azure, Office 365, and Active Directory.
  • Assist in the administration and monitoring of network infrastructure and security protocols.
  • Collaborate with internal teams to develop and maintain custom business applications using Microsoft Power Apps.
  • Document technical procedures, configurations, and support resolutions.
  • Support, and possibly assist development of, employee training for company technology policies and IT security.
  • Manage and secure digital files, ensuring organized storage, easy access, and compliance with company policies.
  • In partnership with Marketing Coordinator, provide technical support for the company’s website.

QUALIFICATIONS

Required
  • BS in Computer Science, Information Technology or other related field.
  • 2-5 years of experience in IT support roles, preferably in a professional services environment.
  • Proficiency with Microsoft products including Windows, Office 365, and Teams.
  • Knowledge of networking concepts and Azure Network environments.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
Preferred
  • Experience or strong interest in Microsoft Power Platform, especially Power Apps development.
  • Familiarity with SharePoint, Power BI, Power Automate, and SQL Server.

BENEFITS

Gomez and Sullivan offers a competitive benefits package including:

  • Medical, dental, and vision insurance
  • Competitive vacation, compensation time, and flexible holiday benefits
  • Paid sick leave and the ability to establish an extended medical leave account
  • Education assistance and professional development programs
  • Parental leave and prenatal care leave
  • Short- and long-term disability
  • Life insurance
  • 401(k) and profit sharing

COMPANY PROFILE

Gomez and Sullivan has been providing specialized engineering, environmental science, and data management solutions to the water resource and energy sectors since 1993. Our staff of approximately 50 individuals based in New York (Utica, Buffalo, Albany) and New Hampshire (Henniker) provides core services including dam safety, engineering, hydropower licensing, environmental studies, hydrology and hydraulics, fisheries and fish passage, stream and habitat restoration, and information management and geographic information systems.

 

We are an Equal Opportunity Employer and all qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, disability, marital status, or any other protected status.

If you qualify and are interested in joining our team, please submit your resume and cover letter addressed to Leah Belanger to: careers@gomezandsullivan.com